5 Year Limited Residential Warranty
Your PlexidorTM pet door is designed for years of trouble free service when properly installed and maintained. If any manufacturing defect, malfunction or failure occurs within 5 years from the date of purchase, we will repair or replace the defective part free of charge. If you need to return the door, please enclose a copy of your original dated purchase receipt with your name and address, and describe the problem. Please close and lock the panels, and pack the door carefully. Do not return Security Plate or Exterior Frame. Package must be shipped at your expense by UPS or insured and mailed to:
Plexidor Warranty Dept.
4523 30th Street W. Dept. #E502
Bradenton, FL 34207
This warranty is void if the pet door has, in our opinion, been incorrectly installed; or damaged due to misuse or abuse or lack of reasonable care; or if repairs or alterations have been made by unauthorized persons. This warranty does not cover accidental damage, or consequential damage to property or animals.